First of all, thank you for visiting my web site. The purpose of this website is for my existing clients to be able to have an easy way to get in contact with me, ask me questions, or look up some information. Knowing how important customer service is, I plan to maintain my web site with up to date information that is beneficial to all computer users.In the knowledgebase and resource area, all visitors will be linked to important software, helpful guides, and the online forum to ask me questions.

Anyhow, my name, as you already know based on the domain, is Christopher LLorca. I am an Information Technology consultant based here in Miami, Florida. Since the age of four I have had a strong love affair with technology, more specifically with computers and how they work. I have been reverse engineering software and games since my first computer (Tandy 100 from RadioShack back in the 1980's). Throughout my life I have tried to stay up to date with all of the latest software and technologies. In high school, I began working as a network administrator at a local FAA Approved repair facility for airplane parts. I did it all, minus run the actual business.

Originally, the company was running about five computers all sharing a DSL connection. Well, the business took off and they moved to a much bigger location, a huge warehouse space, and the computers multiplied practically in a weeks time. Twenty computers now needed to share the internet, and since a majority of the business was phone sales and communication outside the United States I found the most cost effective solution was to get a T1. This provided a reliable solution that would lower the cost of long distance calls.

The T1 was successfully deployed, and I was able to learn about CISCO IOS and other advanced Router functions while tweaking the T1. I was then part of Network and Desktop support, which is where I began to learn about the complex nature of Viruses, Spyware, Malware etc. It was during my time at this company when the Blaster worm hit the internet. I remember getting a call on a Monday morning saying that all of the computers would turn on and then a message would indicate that they would be restarting within 30 seconds. I knew I had to act quickly, and I did. I was able to boot into safe mode, disable to loading of the worm, and then delete the actual binary from the system. One by one, I went through each computer removing the virus, and left them turned off as to prevent reinfection by the other computers. After manually removing the virus from 20 computers, I found a patch by a private security vendor that would fix the problem, days before Microsoft would release a similar patch.

Since then, I have always tried to teach the end user about safety on the Internet. For some reason, I found it difficult to get people to change browsers, but once they noticed how much better Firefox was over Internet Explorer in regards to safety and security, they were hooked.

After leaving the repair facility, I decided that I had made enough contacts to begin work as an independent consultant. This was especially nice because it allowed me the flexibility to attend college while working part time. While consulting I would constantly think of new business strategies to try and better my service offerings to my clients.

Having graduated from DeVry University, the country's leading technology school, with a Bachelors of Science in Technical Management with a focus on Computer Information systems. I will be considering continuing my education to pursue an MBA.

In any case, anyone who knows me will tell you what a huge geek I am and how knowledgeable I am when it comes to computers. The modern I.T. professional has to try and steer away from the I.T. professionals of a few years ago which were arrogant and would simply ask you to move, and let them work in peace while they fixed what you broke. No one likes to be talked down to, and no one likes to be told that they broke something (even if they did). As a result, I try and explain how and why things happen, and how to prevent them from happening in the future in the best way possible so that a user of any level can understand exactly what I am talking about without the information baffling them. Anyone can spit out technical jargon until a user is drop-jawed and depressed, but it takes true skill to explain why or how something happened in a manner they understand.

Well, that's about all the information I have for you. As I write in all of my emails, "If you have any questions, comments, or concerns, feel free to write..."

Thanks,

Chris LLorca